PRIVACY POLICY

Effective Date: 10/09/2025

Protecting your private information is our priority. This Privacy Policy applies to www.flogrown.com (“Site”), operated by FLOGROWN LLC (“we,” “our,” or “us”). It explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our marketing communications.

By using our Site or providing your information, you agree to this Privacy Policy.

1. Information We Collect

We collect the following types of information:

  • Personal Information: such as your name, email address, phone number, billing/shipping address, and payment details when you place an order or sign up for marketing.

  • Marketing Data: such as your email and mobile number if you opt in to receive promotional emails or text messages.

  • Device & Usage Information: such as IP address, browser type, device identifiers, pages visited, time spent on pages, and referring URLs.

  • Cookies & Tracking Technologies: We and our partners use cookies, pixels, and similar technologies from Google, Meta (Facebook), Klaviyo, and others to analyze traffic, measure ad performance, and personalize your experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Provide customer support.

  • Send marketing communications (email and SMS) if you have opted in.

  • Improve our website and product offerings.

  • Conduct advertising and analytics via partners like Meta Ads, Google Ads, and Google Analytics.

You can opt out of marketing at any time by following the “unsubscribe” link in emails or replying STOP to SMS messages.

3. Cookies and Tracking

We use cookies and tracking pixels to collect data on how users interact with our Site. This includes:

  • Meta Pixel (Facebook Ads): for conversion tracking and retargeting.

  • Google Ads & Google Analytics: for performance measurement and remarketing.

  • Klaviyo: for email and SMS marketing analytics.

You can manage or delete cookies through your browser settings and can opt out of targeted advertising at:

4. SMS Marketing

By subscribing to our SMS/text messaging service, you agree to receive recurring marketing messages to the number you provided. Message frequency varies. Message and data rates may apply. Consent is not required for purchase.

You can opt out at any time by texting STOP, or get help by texting HELP.
We do not share your SMS opt-in data or consent with third parties.

5. Sharing Your Information

We may share limited data with trusted service providers to help us operate our business, including:

  • Payment processors and shipping providers.

  • Marketing and advertising platforms (e.g., Meta, Google, Klaviyo).

  • Analytics and reporting partners.

These partners are bound by agreements to use your information only for the intended purpose and to maintain confidentiality.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction or deletion of your data.

  • Opt out of targeted advertising.
    To exercise these rights, please contact us using the information below.

7. Data Security & Retention

We use secure socket layer (SSL) technology and other safeguards to protect your personal data.
We retain data for as long as needed to fulfill the purposes outlined in this policy or as required by law.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us for deletion.

9. Changes to This Policy

We may update this policy periodically. Changes will be posted here with a new effective date.

10. Contact Us

For questions or concerns about this Privacy Policy, contact us:
FLOGROWN LLC
5166 Forsyth Commerce Road, Orlando, FL 32807
📧 info@flogrown.com
📞 689-227-0689