SHIPPING & HANDLING
PROCESSING and HANDLING usually takes 1-2 business days. SHIPPING should take 2-3 business days in Florida, 3-5 for the rest of the country.
All orders are shipped using USPS Parcel Post & Priority mail. Tracking will be provided upon shipment.
Rates are determined by weight of package and shipping location at checkout. All orders $75+ are shipped free.
RETURNS & EXCHANGES
Returns must be received back within 30 days of arrival for a refund / exchange. All merchandise must be in original condition, unworn, undamaged, unsoiled and any labels attached.
If you'd like to make an exchange, please follow our return policy and place a new order for the product you desire. This will ensure the product is available and gets to you quicker. Make sure you contact us at info@flogrown.com for details before placing a new order.
Please include original packing slip in return package if available. Submit an email to info@flogrown.com. Please have the following information ready when asking for an exchange/return:
Invoice Date
Invoice
Number
A return address will be provided for you.
** All sales of items in CLEARANCE are FINAL, no returns. **
Return labels will be provided by info@flogrown.com and will be deducted from your refund. Return shipping labels are $6.95
AFTERPAY FAQ
What is Installments by Afterpay?
Installments by Afterpay is a service that allows you to make purchases now and pay for them in four equal
payments made every 2 weeks without any interest.
How do I use Installments by Afterpay?
Simply shop online and add items to your shopping bag and checkout as normal. At checkout choose
Installments by Afterpay as your payment method. First time customers will need to register with Afterpay and provide payment details as usual, returning customers simply log in to make their purchase. It’s that easy!
How does the payment schedule work?
All customers are required to make their first payment at the time of purchase, with the remaining three
payments deducted automatically every two weeks from your chosen payment method. If you choose to make
additional payments before your scheduled pay dates, you may do so through your Afterpay account.
You can log in to your Afterpay account to view your payment schedule and make a payment before the due
date if you choose to do so.
Where can I find out more about Afterpay?
If you would like to know more about Afterpay, visit the Afterpay website www.afterpay.com for a comprehensive list of FAQs, terms as well as Afterpay’s Privacy Policy
which can be found at https://www.afterpay.com/privacy-policy. If you have any questions about your Afterpay account, please contact Afterpay directly via web form at https://help.afterpay.com/hc/en-us.